Elevate Your Space With Inspired Wall Art

Shipping Policy

Shipping Policy

Thank you for shopping with Shopsoundmotion. We aim to provide a smooth and reliable delivery experience for all customers within the United Kingdom. This Shipping Policy explains processing times, delivery methods, transit estimates, and tracking details.

Order Processing Time

All orders are processed within 1–2 business days (Monday–Friday), excluding UK public holidays.

Cut-off time: Orders placed before 3:00 PM (GMT) begin processing the same business day. Orders placed after 3:00 PM are processed the following business day.

Delivery Time (United Kingdom)

Standard delivery is available to all UK addresses. Estimated transit time is:

  • 5–10 business days once dispatched

Total estimated delivery time: 6–12 business days (processing + transit)

Please note that during peak periods, courier delays may extend delivery times slightly.

Shipping Fees

Shipping costs are calculated and shown at checkout before you complete your order. From time to time, we may offer free shipping promotions on selected products or order values.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow up to 48 hours for tracking information to become active.

Incorrect or Undeliverable Addresses

Please ensure all delivery details are correct at checkout. Shopsoundmotion is not responsible for delays or lost parcels caused by incorrect or incomplete address information.

Lost or Delayed Parcels

If your parcel appears lost or has not arrived within the estimated timeframe, please contact us and we will open an investigation with the courier.

Contact us at:
Email: contact@shopsoundmotion.com
Phone (UK): +44 7360 558 214

Damaged Items

If your order arrives damaged, please notify us within 48 hours of delivery with clear photos of:

  • The damaged item
  • The outer packaging
  • The shipping label

We will review the case and arrange a replacement or solution.

International Shipping

At this time, Shopsoundmotion only ships within the United Kingdom. We do not offer international delivery.

Need Help?

Our support team is here to assist you with any delivery questions.

Email: contact@shopsoundmotion.com
Phone (UK): +44 7360 558 214

Thank you for choosing Shopsoundmotion.

About Shopsoundmotion

Shopsoundmotion curates modern wall art and decor designed to bring warmth, style, and personality into every home.

Help & Support

Our Policies

BUSINESS INFORMATION

Website Name: Shopsoundmotion

Company Name: Klystro LLC

Email: contact@shopsoundmotion.com

Registered Company Address:

30 N Gould St Ste R, Sheridan, WY 82801, United States

(This is our business and legal address. This is not a return address.)

📦 Return Address (Provided Upon Request)

For returns, please contact us at contact@shopsoundmotion.com.

We will provide the correct return address and full return instructions based on your order.&

Shopsoundmotion is a brand operated by Klystro LLC and currently offers shipping exclusively to customers within the United Kingdom.

Business Registration:

Klystro LLC is officially registered in the State of Wyoming, USA.

We offer a 30-day return policy. Customers are responsible for return shipping on non-faulty items. A return address is provided upon request once the return is approved.

We respond to most enquiries within 12–24 hours on business days.

Customer Support (UK): + 44 7360 558 214
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT / UK Time)

© 2025 Shopsoundmotion.

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